Leadership Skills of the New Millennium
No one needs to remind corporate veterans that the nature of today's business environment is dramatically different from what has previously been experienced. Employees and businesses alike continue to invest in training programs in the hope of learning leadership skills to help them compete in today's environment.
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Rapport: The Key To Successful Negotiations
There is a commercial being shown around the country that I believe describes the prevalent American mindset of negotiating. Have you seen it? As a customer approaches the car salesman, you hear him go over key points in his head. The key points he keeps repeating are; Size up your opponent! Appear knowledgeable! From the way he approaches the salesman another key point he may have picked up is to look stern and uncompromising. "I better look displeased so I can get a better deal!" Although the commercial is meant to be comical, I believe it accurately portrays what most people understand negotiating to be.
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